Privacy policy.

Effective Date: June 1, 2025

At Moods PDX, your privacy matters. We’re a small-but-mighty business that values transparency, honesty, and trust—so here’s everything you need to know about how we collect, use, and protect your information.

By using www.moodspdx.com (the “Site”), you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide when you:

  • Place an order

  • Sign up for emails or SMS updates

  • Contact us

  • Participate in giveaways, surveys, or events

This information may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through a third-party provider)

  • Purchase history

  • Survey responses or preferences

We also automatically collect limited non-personal data through cookies and analytics tools (like Google Analytics) to help us improve our website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders

  • Communicate with you (order updates, newsletters, promotions)

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations

We promise never to sell your data. Period.

3. Email & SMS Marketing

If you sign up for our emails or SMS alerts, we’ll occasionally send you updates about new arrivals, events, pop-ups, sales, and maker features. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails or replying “STOP” to any SMS.

We try to only send good vibes, not spam.

4. Cookies & Tracking

We use cookies (small data files stored on your device) to help personalize your experience and improve our website functionality.

Cookies help us:

  • Remember your preferences

  • Understand how visitors navigate the site

  • Track marketing and ad performance

You can disable cookies through your browser settings at any time, though this may affect how the site functions.

5. Third-Party Services

We work with third-party services for payment processing, email marketing, analytics, and shipping. These providers have their own privacy policies and only receive the information necessary to perform their services on our behalf.

Examples include:

  • Squarespace (site platform and email marketing)

  • Square, Venmo, PayPal (payment processing)

  • Google Analytics

We don’t control how third parties use your data, but we only partner with services we trust.

6. Your Rights

If you are a resident of certain jurisdictions (such as the EU or California), you may have additional rights including:

  • Accessing your personal data

  • Requesting corrections or deletion

  • Opting out of certain data uses

To exercise your rights, email us at hello@moodspdx.com and we’ll do our best to help.

7. Data Security

We take reasonable measures to protect your information, but no method of transmission over the internet is 100% secure. Please use strong passwords and shop wisely.

8. Children’s Privacy

This site is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business or the law. When we do, we’ll post the updated version here with a new effective date.

10. Contact Us

Have questions, concerns, or just want to say hi?

📧 hello@moodspdx.com
📍 Based in Portland, OR — serving good moods nationwide.

Thank you for supporting small business. Your trust means the world to us.